FAQ

Who Should I Contact If I Have Any Questions?

You can email us anytime at hello@bushbabiesdownunder.com.au and we will get back to you as soon as possible. Or we also have online chat available through the website.

Are all our products Australian made ?

All our products are made right here in Australia by us! We design, print and manufacture everything ourselves.

How Long Will It Take To Get My Package?

We process our orders within 1-3 days (wall stickers do need 24 hours to dry thoroughly before we can package them to send) Actual postage times once taken to the post office vary by location but generally 3-7 working days local (this is for Australian metro areas, remote areas can take longer). Overseas shipping is 7-10 working days minimum but can take up 4 weeks (depending on location).

 

Do You Ship Internationally?

Yes we do! We ship internationally via Australia Post. Please note that shipping times can vary depending on time of year, and we send all orders tracked so you can see where your package is. We have no control over shipping times or customs however.

What Shipping Methods Are Available?

Australia Post is who our items are sent with. For larger orders we may use a courier if it is a quicker, safer option. You can opt to pay additional postage and have your order sent via Express Post, but please note overnight via express post relates to the postage time only. We still need time to print and package your order to be sent. So choosing express post does not mean your order will be shipped the next day.

Please note our shipping rates apply to Australian metropolitan areas only and additional costs may need to be paid for remote locations.

Australia post does not guarantee express post to remote areas.

What surfaces will your wall stickers stick to?

Our wall stickers are made from a fabric adhesive material that is superior to vinyl. They can be installed on virtually any flat surface, including interior painted walls, plaster, MDF and more. 

If you would like to try our wall stickers out before you purchase to see how well they work on the surfaces in your home, simply fill out the sample request form that will pop up in our wall sticker section and we will get one in the mail to you.